abcjili Privacy Policy
This policy applies to all data collected by abcjili from registered players and website visitors in the Philippines. It is written to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
1 Who We Are
abcjili operates the online gaming platform accessible at abcjili.best. For the purposes of this Privacy Policy, abcjili is the data controller responsible for the personal data of registered players and website visitors in the Philippines.
abcjili is committed to handling personal data in accordance with the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations, and any other applicable data protection legislation relevant to operations in the Philippines.
Data Protection Contact: For any questions about how abcjili handles your personal data, or to exercise your data rights, contact us at support@abcjili.best. Our team will respond within a reasonable time and in a clear, practical manner.
2 Personal Data We Collect
abcjili collects personal data from you in several ways — when you register an account, when you use the platform, when you contact support, and through automated technical means when you browse the site. Below is a summary of the categories of data we collect and their sources.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration form and KYC verification |
| Contact Data | Email address, Philippine mobile number, home address | Registration form and account updates |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposit and withdrawal processing |
| Gaming Data | Bet history, game preferences, session duration, win/loss records | Automatically generated during platform use |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatically collected via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Direct interactions with customer support |
abcjili does not collect sensitive personal information (such as health data, religious affiliation, or political views) beyond what is strictly required for identity verification and responsible gaming compliance purposes.
3 How abcjili Uses Your Personal Data
abcjili uses the personal data it collects for specific, legitimate purposes. We do not use your data for any purpose that you would not reasonably expect based on the nature of your relationship with the platform. Below are the primary ways we use your information:
Account Management and Service Delivery
Your identity and contact data are used to create and maintain your abcjili account, to verify your identity as required by law, to process deposits and withdrawals, and to provide you with the full range of gaming services available on the platform. Without this data, abcjili cannot operate your account.
Fraud Prevention and Security
abcjili uses technical and identity data to monitor for suspicious activity, detect and prevent fraud, identify prohibited conduct such as bonus abuse or multi-accounting, and ensure the security of the platform for all players. This monitoring is a legitimate interest of abcjili and is a necessary part of operating a fair and secure gaming environment.
Legal and Regulatory Compliance
abcjili is required by Philippine law and by its gaming licence conditions to collect, retain, and in some cases disclose certain personal data. This includes anti-money laundering (AML) checks, Know Your Customer (KYC) verification, and reporting obligations to relevant regulatory authorities. Compliance with these obligations is not optional and takes precedence over individual data preferences.
Responsible Gaming
Your gaming data — including session duration, betting patterns, and deposit frequency — is used by abcjili to identify players who may be exhibiting signs of problematic gaming behaviour. This analysis allows abcjili to apply responsible gaming interventions such as deposit limit reminders, session time alerts, and in appropriate cases, account restrictions.
Customer Support
Communications data is used to investigate and respond to support enquiries, complaints, and account issues. Records of support interactions are retained to allow abcjili to track resolution of issues and to improve service quality over time.
4 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, abcjili must have a lawful basis for collecting and processing your personal data. The legal bases applicable to abcjili's processing activities are:
- Contractual necessity: Processing required to operate your account and deliver gaming services as agreed when you registered.
- Legal obligation: Processing required to comply with Philippine law, including AML regulations, tax requirements, and gaming licence conditions.
- Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring — where these interests do not override your fundamental rights.
- Consent: Processing for optional marketing communications, where you have given explicit consent, and which you may withdraw at any time.
5 Sharing Your Personal Data
abcjili does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the specified purpose:
Payment Processors
When you make a deposit or request a withdrawal, the relevant financial data is shared with your chosen payment provider — GCash, Maya, BDO, BPI, UnionBank, or Visa/Mastercard processors — to facilitate the transaction. These providers have their own privacy policies and are responsible for the data they process on their own platforms.
Regulatory and Law Enforcement Authorities
abcjili is required by Philippine law to share certain data with gaming regulators, financial intelligence units, and law enforcement agencies upon request or as mandated by reporting obligations. This includes data relevant to anti-money laundering investigations and suspicious transaction reports.
Identity Verification Services
To verify the identity of registered players, abcjili may use third-party KYC (Know Your Customer) service providers. These providers process identity documents and personal data strictly for verification purposes under data processing agreements with abcjili.
Technology Service Providers
abcjili uses cloud infrastructure, customer support software, and analytics tools provided by third parties. These providers process data only on behalf of abcjili and in accordance with data processing agreements that prohibit them from using your data for their own purposes.
Important: abcjili will never share your personal data with third-party advertisers or data brokers. If you receive unsolicited marketing claiming to be from abcjili that you did not opt into, please report it to support@abcjili.best.
6 Cookies and Tracking Technologies
abcjili uses cookies and similar tracking technologies on its platform. Cookies are small data files stored on your device that help the platform function properly and allow abcjili to understand how the platform is being used.
Types of Cookies Used
- Strictly necessary cookies: Required for the platform to function — these include session authentication cookies and security tokens. These cannot be disabled without preventing the platform from working.
- Functional cookies: Remember your preferences such as language settings and layout preferences to improve your experience across sessions.
- Analytics cookies: Help abcjili understand how players use the platform — which pages are visited most, where players encounter difficulties, and how sessions flow — so we can improve the product.
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from logging in or using certain platform features. abcjili does not use third-party advertising cookies.
7 How abcjili Protects Your Data
abcjili takes the security of your personal data seriously and implements technical and organisational measures appropriate to the nature and sensitivity of the data held. These measures include:
- Encryption of data in transit using TLS (Transport Layer Security) on all communications between your device and abcjili's servers.
- Encryption of sensitive data at rest, including financial data and identity documents.
- Role-based access controls that restrict access to personal data to staff with a legitimate operational need.
- Regular security assessments and penetration testing of the platform's infrastructure.
- Audit logging of all access to sensitive data categories.
- Secure disposal procedures for data that is no longer required.
In the event of a personal data breach that is likely to affect your rights and freedoms, abcjili will notify you and the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act. Notification will include details of the breach and the steps being taken to address it.
8 Data Retention
abcjili retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable Philippine law. The retention periods applicable to different data categories are as follows:
- Account and identity data: Retained for the duration of your account and for a minimum of five years following account closure, in compliance with AML and gaming regulatory requirements.
- Financial transaction data: Retained for a minimum of five years as required by Philippine anti-money laundering regulations.
- Gaming activity data: Retained for up to three years for responsible gaming analysis and dispute resolution purposes.
- Customer support communications: Retained for two years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
- Technical and cookies data: Retained for up to 13 months for analytics purposes.
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be associated with an individual player.
9 Your Data Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by abcjili. You can exercise any of these rights by contacting us at support@abcjili.best.
Right to Access
You have the right to request a copy of the personal data abcjili holds about you. We will provide this within 15 business days of a verified request.
Right to Rectification
If the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires its retention. Requests will be assessed against applicable retention obligations.
Right to Object
You have the right to object to processing based on abcjili's legitimate interests, including direct marketing. Where you object to marketing, we will cease that processing immediately.
Right to Data Portability
You may request a copy of your personal data in a structured, machine-readable format. This right applies to data you have provided to abcjili directly and which is processed on the basis of consent or contract.
Right to Lodge a Complaint
If you are not satisfied with how abcjili has handled your personal data, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
10 Children's Privacy
The abcjili platform is strictly for individuals aged 18 and above. abcjili does not knowingly collect personal data from anyone under the age of 18. If we discover that personal data from a minor has been collected, we will delete it immediately and suspend the associated account.
If you believe that a minor has registered for an abcjili account, please contact us immediately at support@abcjili.best so that we can investigate and act accordingly.
11 Marketing Communications
abcjili may send you promotional emails, SMS messages, or in-platform notifications about new games, bonuses, and promotions — but only if you have given your explicit consent to receive such communications at the time of registration or subsequently through your account settings.
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email.
- Updating your notification preferences in your abcjili account settings.
- Contacting our support team at support@abcjili.best and requesting removal from marketing lists.
Opting out of marketing communications will not affect transactional notifications — such as deposit confirmations, withdrawal updates, and security alerts — which are sent as part of operating your account and cannot be disabled.
12 Changes to This Privacy Policy
abcjili may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or in response to feedback from players or regulators. When material changes are made, we will update the "last updated" date at the top of this page and, where appropriate, notify registered players by email or through an in-platform notice.
We encourage you to review this Privacy Policy periodically so that you remain informed about how abcjili handles your personal data. Your continued use of the platform following publication of an updated policy constitutes acceptance of the changes.
13 Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how your personal data is being handled, please get in touch with the abcjili team:
Email: support@abcjili.best
Response time: We aim to respond to all privacy-related enquiries within 5 business days.
Escalation: If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (privacy.gov.ph).
abcjili's support team is available 24 hours a day, seven days a week. For general account queries unrelated to privacy, visit the FAQ page or contact support through the platform's live chat feature.